Hotline Consultant

Customer Support

Having trouble? We offer free customer support! 

We are here to help!  If you're having issues with your service, please review the tech support articles below.  If you've tried all of those steps and still need assistance, give us a call or email us and we'd be happy to help you further!

Also make sure to check our network updates page to see if there is maintenance or an outage in your area. 

Fiber Optic

Troubleshooting help if you have our Fiber Optic Service

Wireless

Troubleshooting help if you have our Wireless Service

Router Set Up

Help with router set up and configuration.

Call Us

We are available Monday - Friday 9am- 5pm to help trouble shoot your issues.  However, 

our technicians are always monitoring our network 24/7.  

Give us a call if you need assistance

231-924-7000

Email Us

Open Hours: M-F 9am-5pm

OFFICE: 231-924-7000

TEXT: 231-403-1553

 

6309 Wallis St. 

Fremont, MI 49412

support@westmichiganbroadband.com

Locally Owned &

Operated since 

2006

Customer Links

Customer Portal

  • Facebook
  • Instagram